FEDEMAC COVID-19 Crisis Response Page

Welcome to the FEDEMAC COVID-19 Crisis response page.

Its function is to assure continuity of the operations of the Moving Industry in Europe and provide guidance to its members. The texts have been prepared by 15 representatives of National Associations and Direct Affiliates. They are published in a good will and are not legally binding.

At the time of providing this offer ”YOUR COUNTRY” is experiencing coronavirus outbreak and the concern is that the number of confirmed cases of the virus will very likely increase. The Government have stated it is or will be implementing (as yet) measures to combat the spread of the virus. Such measures in place might impact our ability to provide services to you (including but not limited for us having to suspend or cancel in full the services), or the virus otherwise affects our ability to fulfill your relocation, we will not be in a position to accept any ability for any losses that may arise and we limit our liability accordingly. We are keeping the matter under careful review and will ensure that all customers are advised of any developments that may affect fulfillment of contracted services.

At the time of providing this offer “ORIGIN COUNTRY” & “DESTINATION COUNTRY” are experiencing coronavirus outbreak and the concern is that the number of confirmed cases of the virus will very likely increase. The Governments of the both countries have stated they are / will be implementing (as yet) measures to combat the spread of the virus. Such measures in place might impact our ability to provide services to you (including but not limited for us having to suspend or cancel in full the services), or the virus otherwise affects our ability to fulfill your relocation, we will not be in a position to accept any ability for any losses that may arise and we limit our liability accordingly. We are keeping the matter under careful review and will ensure that all customers are advised of any developments that may affect fulfillment of contracted services.

  1. Upon our arrival Your Residence / Your Office must be ready for removal, clean and ventilated in advance. 
  2. Our crews will be wearing masks, Your representatives must be wearing masks.
  3. It is recommended that Your representatives will keep 3 meters distance from our crews.
  4. You will assure continuous ventilation of the spaces we work at all times
  5. You must provide dedicated bathroom(s), equipped with soap and paper towels for our removal crews.

Enhanced disinfection measures shall be applied to vehicles, warehouse & office space which must include, but not limited to:

  • working with open windows and/or frequent ventilation of the air;
  • systematic cleaning or replacement of filters of all air conditioners;
  • cleaning of all surfaces with detergents at more frequent intervals;
  • systematic provision with disinfecting soaps / gels for the hands in all sanitary facilities;
  • when entering corporate buildings, all employees should wash their hands (after traveling, touching public doors, handles, keys and locks), as infected hands are the most common virus carrier through hand-to-eye touching, nose and mouth touching.

Instructions for personal behaviour in an epidemiological coronavirus situation 

1. Limit as possible contacts with people – this is the most important condition for staying healthy. Go directly from home to work and then back home. If your route is short, do not use public transportation.

2. The mask is not a panacea, you should wear it if you are sick because this will protect the healthy people from you. Unless it is from the highest class, the mask will hardly protect you even if you do wear such.

3. Wash your hands as often as possible with soap, or use alcohol-based disinfectants. Use wet wipes when you are outside.

4. Eat at home and bring your own food at work.

5. If you are coming back from an area with high risk of contamination but you have no symptoms, call your doctor and ask what to do. Inform your office without delay.

6. Don’t shake hands! Use the knuckles of your fingers to touch the light switches, elevator buttons, etc. When at a gas station, grab the gasoline handle with a paper towel or use a disposable glove. Open doors with your elbow or otherwise, not your palm. Use latex gloves, if you are missing gloves, use disinfectant wipes.

7. When you return home or office and have been with many people, wash your hands with soap for 20 seconds and / or use more than 60% alcohol-based hand sanitizer. Always bring with you a disinfectant, incl. put one near the front door of your home and in your car for use after visiting a gas station or touching dirty items when you cannot immediately wash your hands.

8. Cough or sneeze in disposable towels and throw them away. Use your elbow for this purpose just if there is no other option, as your elbow garment will contain an infectious virus that can transmit for up to a week or more. Simple disposable surgical masks may be used to prevent you from touching your nose and / or mouth (we touch our nose / mouth about 90 times a day without realizing it). The mask will not prevent the virus from entering your nose or mouth during direct sneezing – it is just to prevent you from touching your nose or mouth. If necessary, also use glasses.

9. Use your professional mover’s gloves. Wash them once you get back home. 

10. If you are using disposable gloves, at the end of work, when you take them off, immediately wash your hands thoroughly. Take them off this way:

REMEMBER: This virus is spread by coughing and sneezing and all the surfaces on which such drops land are infectious for about a week. The virus will be mostly on the surface and you will not be infected unless any unsecured person coughs or sneezes directly into your face. This virus only infects the lungs as a complication. The way to infect is through your nose, eyes or mouth through your infected hands or contagious drops on your nose, eyes or mouth from coughing or sneezing infected with the virus.

Follow the guidance at the above chapter and those below:

Carry onboard enough materials for you to maintain a high level of hygiene. Avoid crowded places. Go out of the cabin in places with high concentration of people only if you really need to.

In areas with high alert / restricted areas the authorities have not limited the movement of trucks and vans for business purposes. What they check is documentation which may prove your next destination and provide a reason for you to be on that exact road.

In order to have an uninterrupted travel to your destination, make sure your office have supplied you and you have on board your travel order along with the service order for your next address. Make sure you have enough copies of this paperwork.

According to a decree adopted on March 9th by Italian Prime Minister Giuseppe Conte restricting the ability to move across the country affected by COVID-19, freight is considered an economically viable activity and drivers are allowed to enter, exit and move goods in the designated quarantine areas for the purpose of transporting, loading and unloading of goods.

According to the information available, drivers must fill out a form when entering the quarantine area. In it, they are required to indicate:

  • their personal data;
  • description of the journey (from-to);
  • confirm that they are aware that the area they enter is a source of infection;
  • confirm that the purpose of the trip is work.

The driver must present documents to justify the journey:

  • Company identification documents;
  • Form A1;
  • Copy of employment contract;
  • CMR consignment note for proving the place of loading and unloading.

We would like to remind you that the measures introduced by the above decree started on 8 March and are valid until 3 April 2020, except for those for which another period is provided.

They introduce stricter rules covering all of Lombardy and the provinces of Modena, Parma, Piacenza, Reggio Emilia, Rimini, Pesaro and Urbino, Alessandria, Asti, Novara, Verbano Cusio Osola, Vercelli, Padova, Treviso and Venice.

The Italian government, by Decree of the President of the Council of Ministers, Mr Giuseppe Conte, dated March 9th 2020, has extended the measures originally applied for the above-mentioned areas to the whole Italian peninsula, to limit the spread of the new Coronavirus.

These rules entail restrictions on citizens on Italian territory, including limitation of the movement of people between cities and regions, closure of schools and universities, limitation of timetables for commercial activities.

Drivers must not exit the vehicle and must have protective medical equipment (masks, gloves). If unloading or loading of goods requires leaving the vehicle, a minimum safety distance of 1 meter must be observed. The transport documentation must be processed electronically.

Come back to this page for more updates.

Please visit the following link to download the following attachments:

  1. Template of the declaration
  2. Declaration filled in for Transit
  3. Declaration filled in for Departing from Italy
  4. Declaration filled in for Arrival to Destination in Italy

Interactive Map of Europe with Restrictions (live updated)

The information in the table below is provided by FEDEMAC Members in good will.